Documentation
Privacy Policy
Privacy is central to luxury service. The Royal Velvet collects only the information required to understand, plan, and coordinate client celebrations responsibly.
Information Collected
We may collect name, phone number, email, event type, event date, location, budget range, vision notes, selected services, uploaded media, and communication history.
Booking & Consultation Data
Information submitted through the booking form is used to respond to the inquiry, understand event scope, prepare proposals, and coordinate the admin dashboard workflow.
Guest & Event Details
When needed, we may process guest flow, accommodation, travel, hospitality, family ritual, or brand-event details to execute the agreed service.
How We Use Information
We use data for consultation, planning, proposal creation, vendor coordination, service delivery, client communication, security, and internal record keeping.
Sharing With Vendors
Only necessary information is shared with trusted vendors, venues, artists, travel partners, hospitality partners, or production teams for confirmed event execution.
Email & Communication
Clients may receive booking acknowledgements, consultation responses, planning updates, proposal communication, and event-related coordination messages.
Data Security
Access to booking and admin information is restricted to authorized users. Administrative access should remain private and protected.
No Sale of Personal Data
The Royal Velvet does not sell client or guest personal information.
Media Privacy
Private event images, reels, or videos are used publicly only where appropriate permission or client comfort exists.
Retention
Information may be retained for event management, financial records, communication history, and returning-client service continuity.
Client Requests
For corrections, privacy requests, or communication changes, use the private consultation form on the website.
Policy Updates
This policy may be refined as website features, booking systems, or operational requirements evolve.